1. About this policy
This Privacy Policy explains how Signal Expert handles personal information when you visit our website, contact us by telephone or email, or otherwise communicate with our business.
Signal Expert is an independent UK telecommunications information business.
2. Information we may collect
Depending on how you interact with us, we may receive:
- Your name.
- Your email address.
- Your telephone number.
- Information contained in your enquiry.
- Technical information relating to your website visit.
- Information you voluntarily provide.
3. Telephone calls
If you telephone Signal Expert, we may process information you provide during the conversation for the purpose of responding to your enquiry, maintaining appropriate business records and improving our services.
Our telephone number is operated by Signal Expert and is not represented as an official Sky or Sky Mobile customer-service number.
4. How we use information
- Responding to enquiries.
- Providing requested information.
- Communicating with you about an enquiry.
- Maintaining business records.
- Protecting our website and business.
- Understanding website usage.
- Meeting applicable legal obligations.
5. Cookies and analytics
Our website may use cookies or similar technologies for essential functions, analytics, security and advertising measurement.
Where required by applicable law, appropriate consent mechanisms may be used for non-essential cookies.
6. Advertising
Signal Expert may use online advertising services to promote our website and measure advertising performance.
Advertising platforms may process information according to their own policies and applicable privacy settings.
7. Information sharing
We do not sell personal information as a business practice.
Information may be shared with service providers where reasonably necessary to operate our website, communicate with customers, process enquiries, provide analytics, maintain security or meet legal obligations.
8. Data security
We take reasonable technical and organisational measures to protect information against unauthorised access, loss, misuse or disclosure.
9. Data retention
We retain information for as long as reasonably necessary for the purpose for which it was collected, including legitimate business and legal requirements.
10. Your rights
Depending on the circumstances and applicable UK data-protection law, you may have rights relating to your personal information, including rights to request access, correction or deletion and to object to or restrict certain processing.
11. Third-party websites
Our website may contain links to external websites. We are not responsible for the privacy practices, content or security of third-party websites.
12. Third-party brands
13. Contact
Signal Expert
96 Manor Road
Stechford
England
B33 8EQ
Telephone: 024 7552 2490
Email: info@signalexpert.co.uk
14. Updates
We may update this Privacy Policy from time to time. The latest version will be published on this page.
Last updated: September 2026